Carmelina WordPress Theme
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    • Settings & payment gateways
    • Booking Management
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    • Emails notification are not delivered
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  1. Booking Management

Emails notification are not delivered

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Last updated 1 year ago

The Hotel Booking system always sends booking notification emails to the customer and admin. The admin email should be specified in Rooms -> Settings > Email Config. Customer notifications are sent to the emails that customers specify in the booking form.

If admin or customers do not receive emails:

  1. Check your spam mail. Depending on your mail domain settings and spam filters the emails may get into the spam or promo boxes.

  2. If the emails are nowhere to be found, try using admin and customer emails with common domains like @gmail.com not use @your-website.com

  3. If common domains do not receive emails, the mail function is not configured on your server. You can contact your hosting provider and asking to enable the mail function. However, we would advise configuring SMTP on your own, because SMTP is more reliable. You can do it easily with a plugin like

  4. If none of these helps, contact our support team

https://wordpress.org/plugins/post-smtp/